Privacy policy

SECTION 1 - INFORMATION COLLECTION

When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the transaction process. We also automatically receive your computer’s IP address when you browse our store, which helps us understand your browser and operating system. With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT

How is consent obtained?
When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return, we imply your consent for its collection and use for that specific purpose. If we request your information for secondary reasons, such as marketing, we will ask for your explicit consent or provide you with the option to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at customersupport@glitterandcharms.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products to you. Your data is stored through Shopify’s secure data storage, databases, and application, protected by a firewall.

Payment:
If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase. After that, the transaction information is deleted. All direct payment gateways adhere to PCI-DSS standards, ensuring the secure handling of credit card information.

For more details, please refer to Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide. However, some third-party providers, such as payment gateways, have their own privacy policies governing the information we are required to provide for your transactions. We recommend reviewing their privacy policies to understand how your information is handled.

Please be aware that certain providers may be located in or have facilities in a different jurisdiction than either you or us. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction where the provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our website’s Terms of Service no longer apply.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

We use cookies to enhance your experience on our site. You can choose to opt-out of cookies if you prefer. Here are some of the cookies we use:

  • _session_id: Allows Shopify to store information about your session.
  • _shopify_visit: Used to track the number of visits.
  • _shopify_uniq: Counts the number of visits by a single customer.
  • _secure_session_id: Tracks session details.
  • _storefront_digest: Used to determine access to the store if a password is required.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If significant changes are made, we will notify you so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at customersupport@glitterandcharms.com